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Ratings
Category: Kitchen
Brand: Capresso
Model: 565
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Capresso 565 Product reviews
Capresso 565 Review by N. Caine (San Diego, CA)
A typical consumer cannot distinguish the quality of grinders by looking at the outside casing or looking at the manufacturer's name. The truth is, the quality of the grinder is almost entirely determined by the quality of its interior burr set. [Other factors are the motor and the gear set.] The Capresso Infinity happens to be built using the best burr set of any grinder under $100: they are even capable of producing a fine espresso grind, though not as well as grinders starting in the $200 range, like the Gaggia MDF. The only other grinder under $150 which is typically compared to the Infinity in coffee magazines is the Solis Maestro, but the latter is certainly no better, and has a reputation for unreliability. Similarly, the chrome model of the Infinity is only cosmetically different -- and so not nearly the same value.
I'm sorry one of the customers got a defective machine, but this is a great grinder, and the black model (signicantly cheaper than the chrome model) is probably the best value in coffee grinders out there. It will handle everything from fine grinding to coarse with the simple turn of the dial, and you can expect the burrs to stay sharp significantly longer than your other models in this category.
At the same time, it will not do long term for an espresso hobbyist. I own two Infinity's, and I have used each with two Gaggias, a Delonghi, and an ECM Giotto espresso machine. They worked adequately for espresso for a little less than a year, but then, even on finest setting, were woefully insufficient. That's why people spend $200-$400 on espresso grinders: you simply need burrs that will not dull, and mechanical tolerances that are so tight that no loosening happens. So I still recommend a Gaggia MDF for anyone actually making espresso: it will last many years, not less than one, and it will give you over a dozen espresso settings, not two.
Capresso 565 Review by B. Widawski
I've owned and used this grinder for 8 months. It grinds well, it's relatively quiet, but the one major unacceptable flaw I've found is that over time, the plastic ground coffee container does not hold tightly in the body of the grinder. When I first got the machine, the container fit very snugly in the opening of the grinder body, but over a few months time, the container no longers fits snugly, perhaps from just inserting and removing numerous times. Now, when I grind coffee, the regular vibration from the machine causes the ground coffee container to work its way out of the body causing grinds to be expelled onto the counter. I now have to hold the container in with my finger while ginding to keep if from vibrating out.
Since it was still under warranty, I contacted Capresso. They advised me to squeeze the side of the body opening together to ensure the 2 pieces of the body were properly aligned. This did absolutely nothing. I called them back and they told me that perhaps the ground coffee container needed to be replaced, but that the container was not covered under waranty and I would have to pay for a new one. I told them I couldn't see anything wrong with the container and was not convinced that the container was in fact, the cause of the problem. I also referred to the written warranty which makes no indication that any of the parts are not covered under the 1 year warranty. Then, they said I could mail the machine in and they would examine it to determine what was wrong and they would have it for several weeks.
Bottom line, I was intially very happy with this machine, but the design of the coffee ground containter, having no real mechanism to lock it in place while grinding and the fact that it gets loose over time is a major dissatisfier. Combine this problem the lousy customer service and deception on what is covered under warranty, takes my rating from perhaps what would have been 4 or 5 stars down to 1 star.
Capresso 565 Review by J. Witt (St. Clairsville, Ohio)
I am delighted, and completely satisfied with my Capresso 560 cone burr grinder. After giving up on blade grinders five years ago, I had used a Capresso 551 flat burr grinder. This grinder was a great improvement and I was satisfied. Over the years, because of things that were my fault, I had to write to Capresso for help. Their response was fast, complete and satisfactory. When the 551 gave up (likely from overwork) I bought an inexpensive Melita burr grinder. On its finest setting, it would not grind nearly fine enough for my espresso machine.
I did an intensive search in stores and on the net for a grinder that would grind well, but not cost several hundred dollars. I ended up with three choices: the Capresso 556 vertical flat burr grinder, the Capresso 560 and Solis Maestro plus cone burr grinders. I chose the Capresso 560, because the Solis sells for 2/3 more and because the 560 offered lower grinding speed and a history of excellent reviews over the new and very enticing 556 model.
Now, why am I so pleased? The 560 is everything the reviews posted here said it would be. The coffee aroma and grind uniformity is better than anything I have experienced. There is a definite and easily noticed, improved difference in the flavor and strength of the brewed coffee. I have three finer settings available than the one I am currently using for espresso. Even with the fine grind, there is a greater tendency of the grounds to settle, rather than splash around in the brewhead, and they seem to wash down the sink easier (Don't ask me why!). Finally, because of experience, I know I can count on help from Capresso, if there should ever be a problem.
No, I do not work for Capresso, nor have I received anything from them. I just believe that if you make a quality product, sell it at a reasonable price, and support your customers needs, you deserve some free publicity.
More Reviews...
Capresso 565 Infinity Conical Burr Grinder, Stainless Steel:: Description
For grinding larger quantities of coffee beans for a coffee-drinking crowd, Capresso's commercial-grade Infinity grinder handles 8-1/2 ounces of beans at a time. Sixteen different settings--four each in the four categories of extra fine, fine, regular, and coarse--let you adjust the grind to the specific blend of coffee and method of brewing. The finest setting is ideal for preparing Turkish coffee, which is a rare feature to find in a grinder. A built-in timer sets the grind for anywhere between 5 and 60 seconds so you can walk away without having to constantly press a button to continue the grinding process. The Infinity has an advanced conical burr design made of steel that is usually only found on commercial grinders. This burr design slows down the gears and reduces the amount of friction and heat to preserve coffee's flavor and aroma. The coffee container holds up to 4 ounces of grounds and remains sealed during grinding. For safety, the bean container also needs to be locked into place for the Infinity to operate. Also, for easy cleaning, the bean container and upper burr lift off so you can clean the grinding chamber with the included brush and wipe down the and heavy-duty zinc die-cast housing with Stainless Steel finish.
Capresso 565 Infinity Conical Burr Grinder, Stainless Steel:: Features
- Heavy-duty zinc die-cast housing; built-in timer; easy to clean
- 100-Watt conical burr grinder with 16 grind settings
- Measures 7-2/3 by 5-2/5 by 10-4/5-inch; 1-year limited warranty.
- Bean container holds 8-1/2-ounce; ground container holds 4-ounce
- Commercial-grade conical burrs ensure maximum coffee flavor
- Item Dimensions: 5 x 8 x 11 inches; 0 pounds
- Brand: Capresso
- Model: 565
- Product Type: Kitchen
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